Location
- Thailand
- Bangkok
- Chiang Mai
- Koh Tao
Length
4 weeks
Jan 11, 2023
Nov 08, 2018
20 travelers are looking at this program
About Program
An epic adventure awaits to one of the world’s most iconic travel destinations – Thailand! Soak up the atmosphere in the cities of Bangkok and Chang Mai, help care for rescued elephants, explore the lush tropical rain-forests of the central regions, and sun yourself on some of Thailand’s world-famous beaches!
Video and Photos
Program Highlights
- Explore Bangkok & Chiang Mai
- Volunteer at an elephant sanctuary
- Bamboo rafting through the rainforest
- Relax on paradise Thai beaches
Response from Gapforce
Dear Zoe,
Thank you for your feedback, we pride ourselves on high standards and levels of service so we appreciate your comments to help us improve our Thailand program. First of all I am really pleased you enjoyed your trip in the main and that you found Ben to be such a good leader. One thing we pride ourselves on more than anything is our amazing field staff such as Ben who have been through our extensive 4 month Expedition Leader Training Course. This training means our leaders are highly trained and perfectly placed to ensure you have a great experience even when things don't go according to plan.
In response to your comments on safety,this is our number 1 priority on all Gapforce programs and we have rigorous safety procedures in place as well as providing a leader who is trained to quickly assess and act if a situation arises. I am sorry that you did not feel safe on arrival in Thailand - after the unfortunate incident when you lost your passport the weekend you were due to fly to Thailand, our 24-hour team spent the weekend making arrangements with Ben and your mum for you to be able to travel out and join the group at a later date once your new passport had been issued. This meant that you then joined the program 2 weeks in rather than arriving with the main group. I am sorry you do not feel you were given enough information about meeting Ben, he has the same phone number you were all emailed before the program started and he also had your new flight details. We will make sure we find out from Ben why your arrival did not go as smoothly as it should and email you once we have this information. He is due to return from Thailand next week.
Thank you for your comments on how the program could be improved, we appreciate your itinerary did change after some of the pre-planned activities fell through at the last minute and Ben had to therefore amend your itinerary. Due to the nature of our programs and countries that we operate in there is a chance that the advertised itinerary may change. We try to keep any changes to a minimum and one of the benefits of having a Gapforce leader in country is that they can quickly make any necessary amendments and ensure the group still have a fantastic experience. We appreciate your concerns about this and will endeavour to keep all participants updated on any changes to their itinerary.
Thank you again for your comments, it is very important for us to know any ways we can make the experience the best it can be for our participants. I'm glad you enjoyed the trip overall and will certainly pass on your positive feedback about Ben to him when he is back. If you have any further comments or feedback about the trip please do not hesitate to contact our head office directly and we would be happy to assist.
Kind regards,
The Gapforce Team