If I could give a zero I would.
EF sucks. Me and my friend went to south Korea with EF from Sweden. We didn't get any help from them and had to pay them a lot of money and didn't get what we paid for.
Me and my friend had to drive like 7h to get to the Korean embassy to get our student visa. EF told us to go there and when we did they told us that Korea's borders where closed and we had to go back home, later we had to take the same trip again when EF told us to, and we were declined from the embassy again, and EF was just like "oh we didn't know, they didn't tell us".
Also when we got the information about the trip, before going, EF told us that a trip to Japan was included in the price. When we got to Korea, some of our Swedish classmates had also heard the same thing, while others hadn’t. We never got a trip to Japan, we did find out that some of our classmates went on a trip to Thailand and we didn’t hear anything about it until they were already there. We didn’t get any money back.
They suck at giving information, we never knew anything that was going on, and then they just expected us to know. We had a group chat of people from all over Sweden, also going to Korea with us, and everyone was disappointed with the service and everyone received different information.
When we got to Korea, the staff that picked us up was confused and drove me to another place, even though me and my friend booked the quarantine in the same building. I got a small room and had to contact EF to get the room I paid for and I had to take my suitcases and walk back to the other building.
After the quarantine we lived with a host family, and when we were indecisive about living there or getting an apartment on our own, because we never ate at the host family, so we didn't want to pay for food we didn't eat. We asked EF what we paid to live there, if they could send us the receipt divided of what we pay for food and housing, so we could compare the prices and also if we could remove the price for the food so our host mom won't cook for us, and they answered that they didn't have the documents of that and that everything is included in the full price, so there was no way for us to know what we pay for, and they also said they couldn't deduct any money.
They were also really bad at paying the host families.
When there was 2 months left of our education, EF told us "they had too many student", so there was no classrooms for us, we had to have classes outside and the only thing we did was walk around and take pictures of signs and that was it.
This is not even half of the problems, I could go on and on.
I was so mad and disappointed ALL the time!!!!
Aside from EF, Korea was so beautiful and fun, I really wanna go back!!!
If you love photographing like me, it's amazing!!
Also if you want info or anything, you can contact me on my instagram: thefarawayadventures , I'll gladly help! :)